The Client

Albion College
Albion, MI
4-Year, Private,
Liberal Arts

The Crisis

A declining population in a historically fertile recruiting area threatened Albion’s stability. They needed Waybetter’s help to enroll more students.

The Results

A 28% increase in deposits in just 18 months.



The Story

Like many small, regional, four-year private colleges, Albion College suddenly found themselves battling stiff competition for an ever-decreasing number of prospective students.

Their initial response (before hiring Waybetter) was something we see all too often at institutions in similar positions—they overspent on generic marketing efforts in an attempt to increase applications.

These efforts initially appeared promising as applications went up 70% from the previous year. But it turned out these were “soft” applicants—they were prospective students who knew about Albion, but they didn’t know Albion. In the end, Albion’s yield actually decreased dramatically as deposits stayed flat. Despite the time and money they spent, Albion was treading water.

The Better Way

The first thing we did at Albion was listen. We had to understand their mission and their strengths so we knew what we should be telling prospective students.

Then, using our innovative data-gathering and analytics capabilities, we let these prospects tell us what they wanted to hear. Were they interested in specific majors? Did they place campus life high on their list of priorities? Were they worried about cost? Were they interested in need- or merit-based scholarships? Whatever they needed to know, we gave them specific, individualized answers. This not only helped them truly get to know Albion, it helped ensure they were a good fit for Albion.

The Happy Ending

We couldn’t be more pleased with the results: 

·      Albion's deposits increased 28%.
·      Albion’s yield rate went from 12% to 22.5%.
·      Their marketing cost per deposited student decreased by 70%.
·      The number of out-of-state students increased to over 20%.
·      They hosted a record number of student visits.

If you'd like to talk a little more about how we helped Albion, or how we can help you, please let us know.